Legal / Your data

Make a privacy request

Ask us to show, fix, delete or export the personal data we hold about you, or to stop selling or sharing it. It is free. We reply within one month in the UK and EU and within 45 days in the US.

Your request

Fields marked with an asterisk are required. We use what you give us only to handle this request and keep the record for three years.

What do you want us to do? * You can send one request per form. Send another form for a second type.

Full name *

Email on your PassRidge account or application *

Where do you live? *

Your relationship with PassRidge

Anything that helps us find your records For example other email addresses you used, roles you applied for, or which data you mean. Do not send passwords, ID numbers or card details here.

I am making this request for someone else (authorised agent or parent or guardian)

Who are you acting for, and in what capacity? We will ask for written permission signed by that person, or a power of attorney, before we act.

I confirm the details are correct and I am the person this request is about, or I am authorised to act for them. *

Prefer email? Write to [email protected].

This form needs JavaScript. Without it, email privacy@passridge.com with the request type, your name and the email address on your account.

What happens next

ConfirmationWe acknowledge your request within 3 working days (10 business days in California).
Identity checkWe send a link to the email you gave. If that is not enough we ask for two or three facts we already hold. We do not ask for a passport or driving licence unless there is no other way.
Our answerOne month in the UK and EU, 45 days in the US. If we need longer we tell you why.

Good to know

Deleting your data also removes your profile and stops job alerts. We keep records the law requires, such as Flex invoices, and tell you which.

Controllers: PassRidge Ltd (UK, EU and rest of world) and PassRidge LLC (US, Canada, Latin America). Read the privacy notice. You can also use the opt-out switch without any form.

Make a privacy request

Your request

Request received

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Make a privacy request

Your request

Request received

Test the market, not your patience.

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